Configure Global Exclusions

Global exclusions are a list of processes, files, folders and network traffic that you instruct AV Defender to ignore while performing various security scans. These are the items you know are safe, so AV Defender can skip them, speeding up the scanning process. For example, applications like our Windows Probe (wsp.exe) sometimes get flagged as viruses because they do network scanning, which could be interpreted as a virus looking for a vulnerability.

For more information, see Global Exclusions.

Add a global exlusion

  1. In the navigation pane, click Configuration > Security ManagerGlobal Exclusions.
  2. Click the tab for the type of exclusion you want to add.
  3. Click Add and enter configuration information.
    • For a process, type the full process full path; for example, wsp.exe.
    • For a file or folder, type the location of the file or folder; for example, C:\documents.
    • For a network scan, type the IP, URL, or application; for example, www.tmz.com.
  4. Click Save.

After you configure Global exclusions, select a Security Manager profile.

Best Practices

For the best results, use the exclusion that accomplishes specific goals. For example:

  • Process: Used to resolve application conflicts, performance issues, and reduce impact on key business applications.
  • File/Folder: Used to avoid false positive errors or for heavy traffic folders, such as backup destinations.
  • Network: Used to exclude a web site from being scanned. Exclusions will apply to all modules.