> Administration > Certificate Management > Uploading a Certificate

Uploading a Certificate

The following feature is only available for System or Product Administrator level accounts. Service Organization and Customer or Site level accounts will not be able to access this feature.

If you sent the certificate to a Certificate Authority and have received the signed certificate file, you can upload the file to the MSP N-central server.

To upload a certificate

  1. In the navigation pane, click Administration > Certificate Management > Upload Certificate.
  2. Select the Type of certificate to be uploaded from one of the following:
    • CA Certificate
    • SSL Certificate
    • UCC/Wildcard Certificate

    CA certificate list files must be uploaded as a PEM, DER, or PKCS#12 file.

  3. In the File field, type the directory path and name of the signed certificate file or click Browse to navigate to the file.
  4. If you are uploading a UCC/Wildcard Certificate, type the Password required to encrypt and decrypt the file.

  5. Click Save.

After the specified certificate is uploaded, MSP N-central ensures that the certificate matches the current key and restarts the appropriate services for the certificate to take effect.

CA Certificates

If the proper CA certificate file is not uploaded, the HTTPS service cannot monitor the associated SSL certificates installed on a customer's devices.

Uploading a customer's Certificate Authority (CA) file allows MSP N-central to monitor customized SSL certificates that have been signed by the CA and installed on a customer's devices. The SSL certificates can be monitored for their validity and expiry dates using the HTTPS service.

A CA certificate in MSP N-central is a file containing a list of names and public keys of the certificate authorities. By default, MSP N-central already provides a CA certificate file, which lists the certificates of the industry-recognized CAs, allowing any SSL certificate signed by one of these authorities to be monitored.

When a CA file is uploaded, the MSP N-central server and Windows Probes download the file and use it when monitoring the associated SSL certificates. During the upload, a previously uploaded CA file is replaced. The file provided by MSP N-central, however, is always retained on the central server. Therefore, we recommend that you maintain one CA certificate file and append it with the new CA certificate file you receive. This updated file can then be uploaded, allowing the monitoring of new SSL certificates while retaining the previous CA certificates.

If you upload a CA certificate that is not included in the CA certificate file, it must be uploaded in the chained format. To create a chained format, append the signed certificate to the CA certificate. Refer to Certificate management for more information on chained certificates.

Unified Communications Certificate

A Unified Communications Certificate (UCC) is an SSL certificate that secures multiple domain names and host names within a single domain name. A UCC allows you to secure a primary domain name and up to ninety-nine (99) additional Subject Alternative Names (SANs) within a single certificate. UCCs are particularly suited for Exchange Server 2007, Exchange Server 2010, and Live Communications Server.