Help Desk Manager is a scalable, powerful, IT ticketing solution that integrates seamlessly with MSP N-central. It offers web-based ticketing, change management, automatic asset discovery, IT asset management, a knowledge base and more.
For information on using Help Desk Manager, refer to N-able Resource Center.
Integrating Help Desk Manager with MSP N-central requires the following:
- An MSP N-central server with a valid SSL certificate
- A Help Desk server with a valid SSL certificate
- Successful DNS resolution of both the MSP N-central and Help Desk servers