Reset a domain user password
Reset a domain user password if a user forgets their password, reset it so they can log in and continue working. For security reasons you may also want to reset the password for a group of users at the same time. If the user has locked themselves out of their account because they entered the wrong password, you can also unlock the user.
- Click Configuration > Domain User Management.
- In the Available Domains column, select a domain and select the check box for the user account.
- Click Reset Password.
- Type a new Password.
- Select User must change password at next log on to force a password reset the next time that they sign in.
- Select Unlock account to disable the security lock and allow the user to log on.
- Click OK.
Next time the user attempts to log in to MSP N-central, a notification appears asking them to reset their password.