Add a new customer
You can add multiple customers to monitor and maintain many sites. First add a customer site that you can then install probes and add devices.
- At the Service Organization (SO) level, click Actions > Add Customer.
- Enter a unique Customer Name. Ensure it is different than the any existing customer or SO names.
- Select the License Type to either Professional or Essential.
- In the Network Credentials section, enter the User Name and Password.
- Click Save and Continue.
It is best practice to create a completely new domain user strictly for use with MSP N-central.
The newly created customer level appears in the upper left on a green background. The next step is to prepare the customer environment to install a probe.