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MSP N-central components

An MSP N-central deployment includes three primary components: theMSP N-central server, Windows probes, and agents.

The MSP N-central server

The server is a Linux-based appliance and is the core application component providing:

  • a view of all devices under management,
  • notifications when problems are detected,
  • on-demand and scheduled reports, and
  • monitoring of publicly-accessible portions of networks (for example, the OWA web page, or a company’s corporate web site)

Agents

Agents monitor local services on devices, including Windows, Mac OS X, and Red Hat Linux.

Windows probes

MSP N-central uses Windows Probes which can be installed on either a dedicated Server - Windows device or (for smaller networks) any Windows device that is available and that will monitor the devices on that network using:

  • SNMP
  • WMI
  • TCP port queries
  • ping (ICMP) requests
  • Intel’s vPro technology

The figure below depicts an MSP N-central deployment and the flow of communication from the Agents and Probes to the MSP N-central server. Communication is always initiated from the Agents or Probes to the server. By default, this communication uses port 443 (HTTPS). This behavior ensures that the data being sent to is encrypted and that no modifications to the customer’s firewall rules are needed in order for the Agents and Probes to successfully communicate with the server.