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Activate MSP N-central

Your MSP N-central server includes an initial 30-day activation allowing you to get started with your deployment immediately. After 30 days you will not be able to log into MSP N-central without proper activation. During the initial 30-day period, your MSP N-central server will have a number of limitations on functionality including:

  • branding cannot be customized,
  • server backups will not be available,
  • you cannot upload custom services, and
  • the MSP N-central server cannot be integrated with Report Manager prior to activation

Until activation, MSP N-central has the following limits:

  • 500 Essential licenses,
  • 500 Professional licenses,
  • 20 customers/sites,
  • 5 mobile devices,
  • 1 service organization,
  • 50 probes,
  • 100 Essential Mode Patch Management licenses, and
  • 100 third party patch management licenses.

Before activating MSP N-central, ensure that TCP ports 22, 80, 443, and, 10000 are accessible to the server over the Internet and your MSP N-central server has a publicly accessible IP address.

Contact SolarWinds MSP to activate your MSP N-central server either through the Self Service Portal at http://www.n-able.com/support or by telephone at 1-866-302-4689 in North America or 00 800 6225 3000 internationally.

After activation, you will receive an email from SolarWinds MSP with your Company ID and additional information and instructions.

To purchase licenses for MSP N-central features, contact your Channel Sales representative (CS). You can look up your CS and their contact information in the N-able Resource Center under My Account. You can also send an email to n-able-salesgroup@solarwinds.com.