Install the MSP Connect Viewer
- In the All Devices view, find the device you want to connect to.
- Click the Start Remote Control icon and click MSP Connect.
The Launching Direct Connect Remote Access dialog box opens. From here you can download the MSP Connect Viewer.
After you install the viewer, in future sessions MSP Connect establishes an immediate connection.
- Download and run the installer, and install the Viewer.
- After the installation is complete, Launch the viewer. A request to the newly installed protocol handler is passed to the browser.
Depending on the browser you are using, you must accept the request in a pop-up window or dialog box to proceed.