> MSP Connect > MSP Connect Port Requirements

MSP Connect Port Requirements

The ports identified in the tables below must be accessible for MSP Connect and MSP Anywhere remote control connections.

Mac OS uses TCP Mode only.

TCP Mode (Required)

If the Agent has a direct TCP port configured, the same port must be open at the Agent's firewall and be accessible by the Viewer.

Port Number Port Location
MSP Connect Viewer Target Device
Inbound Outbound Inbound Outbound

Port 80

  Ö   Ö

Port 443

  Ö   Ö

When using MSP Connect, the MSP N-central server must be able to resolve the following domain names:

  • *.beanywhere.com
  • mspa.n-able.com
  • sis.n-able.com
  • amazonaws.com

When using MSP Anywhere, the MSP N-central server must be able to resolve the following domain names:

  • *.beanywhere.com
  • mspa.n-able.com
  • *.pubnub.com

UDP Mode (Optional)

In addition to TCP, MSP Connect can use the UDP transmission model to connect to devices.

Initially, the MSP Connect Viewer requires access to port 1234. After the system administrator modifies the firewall to enable the identified IP addresses to communicate with the server, the ports can be random.

Port Number Port Location
MSP Connect Viewer Target Device
Inbound Outbound Inbound Outbound

Port 1234

  Ö   Ö

Port 1235

  Ö   Ö

MSP Anywhere

In addition to the firewall requirements mentioned above, and to prevent MSP Anywhere access from being blocked by AV Defender, there are AV Defender exclusions that must be configured. Add the following components to the AV exclusion list:

  • BASupApp.exe
  • BASupTSHelper.exe

If after configuring these exclusions there are still problems establishing a connection, make sure that the following components are also excluded:

  • agent.exe
  • AgentMaint.exe
  • NCentralRDViewer.exe
  • BASEClient.exe

Should connection issues persist, re-install AV Defender and perform a system restart.