> My Links > My Links Overview

Links

You can add links in the navigation pane for quick access to frequently used Web sites. When you add links to this menu, you can make them public or private, depending on whether or not you would like other accounts to have access to them.

Public and Private Links

  • Public links created at the customer level appear in the My Links menus of all accounts within the Service Organization, and can be edited by any account.
  • Private links appear only in your My Links menu. Private links are viewed and edited only by the account that created them.

Type

Created By

Edited By

Viewed By

Public

 

SO Admin

SO Admin

All SO and customer accounts in the SO.

SO Tech

SO Admin

SO Tech

All SO and customer accounts in the SO.

Admin

SO Admin

Admin

All SO accounts in the SO to which the Admin account belongs.

Private

SO Admin

SO Admin account that created it

SO Admin account that created it.

Admin

Admin account that created it

Admin account that created it .