> Online Reports > Availability of One Service on Multiple Devices Report

Availability of One Service on Multiple Devices Report

The Availability of One Service on Multiple Devices report allows you to compare availability values of one service across different devices for a period that you specify. You can generate this report to find out whether a particular device is offering a service.

The service availability on multiple devices is defined by the sum of the Normal and Warning states.

This procedure can only be done at the Customer or Site-level.

  1. In the navigation pane, click Reports >  Availability > Availability of One Service On Multiple Devices.
  2. Select the time Period for which you would like to collect data for the report.
  3. Select the Start Date and Time from which to start collecting data for the report.
  4. Select the Service/ServiceGroup for which you would like to generate the report.

    The Devices list displays the devices on which the specified services have been set.

  5. From the Devices list, select the device for which you would like to generate the report.
  6. Select Multiple Graphs if you would like to display a separate graph for each of the selected devices.
  7. Click View Report.

    The One Service On Multiple Devices report appears.

You can e-mail or export the report as a comma-separated values (CSV) or PDF file.