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Executive Summary Report

The Executive Summary report provides statistics on the availability and performance of your key network devices and services. These statistics help you to understand the overall utilization of your network and with this information, you can manage your network's performance and capacity more efficiently to help you provide a higher level of service.

The Executive Summary report is divided into two sections. The first provides a summary of the key inventory components of your Service Organization. It allows you to review the number of customers, the average number of devices, and the average number of services per device that are currently in your system. The number of devices shown is the total number of all of the devices that have been added for all of the customers.

When you generate an Executive Summary report, the following eight graphs are displayed:

  • CPU Utilization — CPU Usage vs. Time;
  • Disk Utilization — Disk Usage vs. Time;
  • Memory Utilization — Virtual Memory Usage vs. Time;
  • Memory Utilization — Physical Memory Usage vs. Time;
  • Traffic Utilization — Utilization vs. Time;
  • Traffic Utilization — Outgoing bytes per second vs. Time;
  • Traffic Utilization — Incoming bytes per second vs. Time; and
  • Traffic Utilization — Total bytes per second vs. Time

The second section of the report is a table that displays details of the current inventory of your system. The details include the customer's name and the number of devices, probes, and services per device. It displays the number of devices that are in each state and the number of users that are listed for each customer.

The text that you specify to accompany the report is only used for the report currently being generated. After the report is generated, MSP N-central resets the default text.

This report can be generated at any time.

This procedure can only be performed at the SO or Customer-level.

  1. In the navigation pane, click Reports >  Status > Executive Summary.
  2. Select the time Period for which you would like to collect data for the report.
  3. Specify the Start Date and Time from which you would like to generate the report.
  4. Under the Executive Summary heading, specify the introductory Text for the report.
  5. Under the CPU Utilization heading:
    1. Select the CPU Devices for which you would like to view the CPU utilization metrics.
    2. Specify the Text to accompany the CPU utilization metrics.
  6. Under the Disk Utilization heading:
    1. Select the Disk Devices for which you would like to view the disk utilization metrics.
    2. Specify the Text to accompany the disk utilization metrics.
  7. Under the Memory Utilization heading:
    1. Select the Memory Devices for which you would like to view the Swap utilization metrics.
    2. Specify the Text to accompany the Swap utilization metrics.
  8. Under the Service Availability heading:
    1. Select the Availability Devices for which you would like to view the availability metrics for all of the services.
    2. Specify the Text to accompany the availability metrics.
  9. Under the Notifications Sent heading:
    1. Select the Notification Recipients for whom you would like to view the notification metrics.

      Only the accounts that have specified notifications are listed.

    2. Specify the Text to accompany the notification metrics.
  10. Under the Conclusion heading, specify the concluding Text for the report.
  11. Click View Report.

    The Executive Summary report appears.

You can e-mail or export the report as a PDF file.