> Online Reports > Self-Healing Report

Self-Healing Report

The Self-Healing Report allows you to view usage statistics for the Self-Healing feature as well as details concerning Self-Healing attempts.

To generate a Self-Healing report

This procedure can only be done at the Customer or Site-level.

  1. In the navigation pane, click Reports > Events > Self-Healing.
  2. Select the time Period for which you would like to collect data for the report.
  3. Specify the Start Date and Time from which you would like to generate the report.
  4. Select the Report Type as one of Summary (an overview of all devices that have used the Self-Healing feature) or Device Details (displaying specific details for selected devices).
    1. If generating a Device Details report, select the Devices to be included in the report.
    2. Click the > button.

      The selected devices are moved to the right-hand column.

      Click >> to move all of the items from the left column to the right or << to move all of the items from the right column to the left.

    3. Select Include Self-Healing Configuration to display the specific Self-Healing settings for each the selected devices.
  5. Select Include Self-Healing History to display a list of all Self-Healing attempts and their results during the requested reporting period.
  6. Select Sort by to choose the criteria by which the report will be organized as one of:
    • Device
    • Service
    • Time
  7. Click View Report.

    You can download or e-mail the report as a comma-separated values (CSV) file.