> Services > Backup > ShadowProtect Service

ShadowProtect Service

The ShadowProtect service monitors StorageCraft's ShadowProtect backup software.

The service monitors the following information about ShadowProtect backup jobs:

  • Job Status
  • Elapsed Run Time
  • Remaining Run Time
  • Throughput

You must verify that all of your ShadowProtect backup jobs have a Job Name. MSP N-central cannot monitor StorageCraft ShadowProtect backup jobs if they do not have unique identifying names.

Service Type

Backup

Instances on a Device

100

Supported Systems/Applications

StorageCraft ShadowProtect 4.1 to 5.1

Device Class

Server - Windows, Workstations - Windows, Laptop - Windows

Monitored By

Agent

Backup Job

The identifying name of the ShadowProtect backup job the service monitors.

Scanning schedule

  1. Based on your requirements for monitoring ShadowProtect backup jobs, select either Once a Day or Daily Interval.
  2. If you selected Once a Day, configure the following:
    1. Time - to identify when you would like to scan the ShadowProtect backup jobs.
    2. Repeat Weekly on Days - to identify the days of the week when the service scans the backup jobs. The default is all days of the week.
    3. Repeat Monthly on Days - to identify the numeric dates of the month when the service scans the backup jobs.
  3. If you selected Daily Interval, configure the following:
    1. Start Hour and End Hour - to identify the period when you would like to scan the ShadowProtect backup jobs.
    2. Scan Interval in Minutes - to determine the time in minutes between each scan.
    3. Repeat Weekly on Days - to identify the days of the week when the service scans the backup jobs. The default is all days of the week.

 

Status Detail

Description

Job Status

The numeric value indicating the status of the most recent ShadowProtect backup job as:

  • 0 = Normal
  • 1 = Warning
  • 2 = Failed

Job Status Description

A brief description indicating the status of the most recent ShadowProtect backup job. These are mapped to the Job Status values as:

  • Normal = 3, 4, 9, and 10
  • Warning = 1, 2, 5, 6, 11, 12 and 13
  • Failed = 7 and 8

The description values are mapped as:

  1. Initialized, but not saved or executed.
  2. Initialized. Created, saved, and ready to execute.
  3. Queued, scheduled, and waiting to be executed.
  4. Running.
  5. Aborting. Canceled but is still running.
  6. Aborted, canceled, and has finished processing.
  7. Failed. Executed, but failed, and will not run next time
  8. Failed. Queued, executed, failed, but will run next time
  9. Completed. Executed and finished successfully.
  10. Completed. Queue executed, finished successfully, and will run next time.
  11. Deleted. Deleted, but has external locks.
  12. Expired.
  13. Disabled.

Elapsed Run Time (sec)

The amount of time in seconds that it took to complete the most recent ShadowProtect backup job.

Remaining Run Time (sec)

The amount of time in seconds that remains for the most recent ShadowProtect backup job to be completed.

Throughput (KBytes/Second)

The average speed data was transmitted, measured in kilobytes per second, during the most recent ShadowProtect backup job.

Job Start Time

The time when the most recent ShadowProtect backup job started.

Last Backup Activity Date

The date and time when the most recent ShadowProtect backup activity took place.

Last Script Execution Date

The date and time when the ShadowProtect.vbs script was run most recently.