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CCM Annunciator Service

The Cisco CallManager (CCM) Annunciator service monitors the state of the resources associated with the call recorded announcements that are connected to the CallManager.

If the Total Annunciator Resources is greater than 0, the service status is Normal.

If the Annunciator Out of Resources Incidents is 30% or less than the Total Annunciator Resources, the service status is Warning.

If the Annunciator Out of Resources Incidents is a value other than 0 and the Available Annunciator Resources percentage is 10% or less than the Total Annunciator Resources, the service status is Failed.

Service Type

WMI

Instances on a Device

1

Supported Systems/Applications

Cisco® CallManager Versions 4.x

Device Class

Server - Windows

Monitoring Probe

Windows Probe

Scan Interval

15 minutes

Properties Queried and Calculations Performed

Namespace root\cimv2
WMI Class Win32_PerfRawData_CiscoCM_CiscoCallManager
WMI Property 0 AnnunciatorResourceTotal
WMI Property 1 AnnunciatorResourceAvailable
WMI Property 2 AnnunciatorResourceActive
WMI Property 3 AnnunciatorOutOfResources

Status Details

Status Detail

Description

Total Annunciator Resources

The total number of resources for all of the devices.

Available Annunciator Resources

The total number of annunciator resources that are currently registered with the CallManager and are in use (active).

Active Annunciator Resources

The total number of annunciator resources that are currently registered with the CallManager and are not in use (available).

Annunciator Resources Utilization (%)

A calculated percentage of the annunciator resource utilization:

(Active Annunciator Resources * 100) / Total Annunciator Resources

Annunciator Out of Resources Incidents

The total number of attempts made to find an annunciator resource when all other registered annunciator resources were in use.