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CCM Server Service

The Cisco CallManager (CCM) Server service monitors the server on which the Cisco CallManager application is installed. The service merges the CPU (WMI), Disk (WMI), and Memory (WMI) services and monitors the CPU, Disk, and Memory utilization of the CallManager through one task.

If there are multiple CPUs, an average of the CPU utilization is calculated and, similarly, if there are multiple disks, an average Disk utilization is calculated. There is only one memory pool on the x86 platform, therefore, an average of the memory utilization does not need to be calculated.

To monitor a specific CPU or disk, set the CPU (WMI) or Disk (WMI) service on the CallManager.

Service Type

WMI

Instances on a Device

1

Supported Systems/Applications

Cisco® CallManager Versions 4.x

Device Class

Server - Windows

Monitoring Probe

Windows probe

Scan Interval 15 minutes

Properties Queried and Calculations Performed

Namespace root\cimv2
WMI Class Win32_Processor
WMI Property 0 LoadPercentage
Namespace root\cimv2
WMI Class Win32_Processor
WMI Property 0 LoadPercentage
NameSpace root\cimv2
WMI Class Win32_LogicalDisk
WMI Property 0 Size
WMI Property 1 FreeSpace
Namespace root\cimv2
WMI Class Win32_OperatingSystem
WMI Property 0 TotalVirtualMemorySize
WMI Property 1 TotalVisibleMemorySize
WMI Property 2 FreeVirtualMemory
WMI Property 3 FreePhysicalMemory

Status Details

Status Detail

Description

CPU Utilization (%)

A calculated percentage of the CPU utilization:

Sum of Processor.LoadPercentage / Count of Processor Objects

Free Disk Space

A calculated percentage of the free disk space utilization:

Sum of LogicalDisk.FreeSpace / 1000

Disk Utilization (%)

 

A calculated percentage of the disk utilization:

(Sum of LogicalDisk.Size - Sum of LogicalDisk.FreeSpace) * 100 / Sum of LogicalDisk.Size

Physical Memory Utilization (%)

A calculated percentage of the physical memory utilization:

(OperatingSystem.TotalVisibleMemorySize - OperatingSystem.FreePhysicalMemory) * 100 / OperatingSystem.TotalVisibleMemorySize

Virtual Memory Utilization (%)

A calculated percentage of the virtual memory utilization:

(OperatingSystem.TotalVirtualMemorySize - OperatingSystem.FreeVirtualMemory) * 100 / OperatingSystem.TotalVirtualMemorySize