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Process CTLProvider (Cisco) Service

The Process CTLProvider (Cisco) service monitors the Cisco CTL Provider service which works for Cisco Unified Communications Manager with the Cisco CTL Provider Utility, a client-side plug-in, to change the security mode for the cluster from nonsecure to mixed mode. When you install the plug-in, the Cisco CTL Provider service retrieves a list of all Cisco Unified Communications Manager and Cisco TFTP servers in the cluster for the CTL file, which contains a list of security tokens and servers in the cluster.

For more information on Cisco Unified Communication Manager, see http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/

Service Type

SNMP

Instances on a Device

16

Supported Systems/Applications

Cisco Unified Communications Manager Version 8.6, 9.0, 9.1, and 9.2

Device Class

Server - Windows

Monitored By

Probe

Scan Interval

15 minutes

Process Name

Enter the name of the process to monitor. For the Process (SNMP) service, the name must match the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

Process Index

The resulting OID index for the status of running processes over the last minute for the Process (SNMP) service.

You can obtain the index values by performing an SNMP walk on the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

The index values are:

  • .1,
  • .8,
  • .164,
  • .192,
  • .212,
  • .240,
  • .252,
  • .420,
  • .448,
  • .512,
  • .544,
  • .564,
  • .576,
  • .628,
  • .692,
  • .708,
  • .740,
  • .800,
  • .868,
  • .900,
  • .972,
  • .1016,
  • .1032,
  • .1060,
  • .1084,
  • .1212,
  • .1256,
  • .1792, and
  • .1800.

The service can monitor a maximum of 10 values. You must determine which OID index value is relevant. You can find the OID in the HOST-RESOURCES-MIB definition file.

Status Detail

Object Descriptors

Numerical OID

Description

Cisco CTL Provider

hrSWRunStatus

1.3.6.1.2.1.25.4.2.1.7

The status of the target software mapped as:

  1. Running
  2. Runnable
  3. Not Runnable
  4. Invalid