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Process RisDC (Cisco) Service

The Process RisDC (Cisco) service monitors the Real-time Information Server (RIS) feature for the Cisco Unified Communication server.

The Real-time Information Server (RIS) maintains real-time Cisco Unified Communications Manager information such as device registration status, performance counter statistics, and critical alarms generated. The Cisco RIS Data Collector service provides an interface for applications, such as Real-Time Monitoring Tool (RTMT), SOAP applications, Cisco Unified Communications Manager Administration and AlertMgrCollector (AMC) to retrieve the information that is stored in all RIS nodes in the cluster.

For more information on Cisco Unified Communication Manager, see http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/

Service Type

SNMP

Instances on a Device

16

Supported Systems/Applications

Cisco Unified Communications Manager Version 8.6, 9.0, 9.1, and 9.2

Device Class

Server - Windows

Monitored By

Probe

Scan Interval

15 minutes

Process Name

Enter the name of the process to monitor. For the Process (SNMP) service, the name must match the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

Process Index

The resulting OID index for the status of running processes over the last minute for the Process (SNMP) service.

You can obtain the index values by performing an SNMP walk on the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

The index values are:

  • .1,
  • .8,
  • .164,
  • .192,
  • .212,
  • .240,
  • .252,
  • .420,
  • .448,
  • .512,
  • .544,
  • .564,
  • .576,
  • .628,
  • .692,
  • .708,
  • .740,
  • .800,
  • .868,
  • .900,
  • .972,
  • .1016,
  • .1032,
  • .1060,
  • .1084,
  • .1212,
  • .1256,
  • .1792, and
  • .1800.

The service can monitor a maximum of 10 values. You must determine which OID index value is relevant. You can find the OID in the HOST-RESOURCES-MIB definition file.

Status Detail

Object Descriptors

Numerical OID

Description

Cisco RIS Data Collector

hrSWRunStatus

1.3.6.1.2.1.25.4.2.1.7

The status of the target software mapped as:

  1. Running
  2. Runnable
  3. Not Runnable
  4. Invalid