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Process amc (Cisco) Service

The Process amc (Cisco) service monitors the Alert Manager and Collector service for the Cisco Unified Communication server.

The Alert Manager and Collector is used for the real-time monitoring tool (RTMT). This was a component of the Cisco RIS Data Collector service in previous Windows releases of Cisco Unified Communications Manager. With this service enables RTMT to retrieve real-time information that exists on nodes in the cluster.

For more information on Cisco Unified Communication Manager, see http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/.

Service Type

SNMP

Instances on a Device

16

Supported Systems/Applications

Cisco Unified Communications Manager Version 8.6, 9.0, 9.1, and 9.2

Device Class

Server - Windows

Monitored By

Probe

Scan Interval

15 minutes

Process Name

Enter the name of the process to monitor. For the Process (SNMP) service, the name must match the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

Process Index

The resulting OID index for the status of running processes over the last minute for the Process (SNMP) service.

You can obtain the index values by performing an SNMP walk on the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

The index values are:

  • .1,
  • .8,
  • .164,
  • .192,
  • .212,
  • .240,
  • .252,
  • .420,
  • .448,
  • .512,
  • .544,
  • .564,
  • .576,
  • .628,
  • .692,
  • .708,
  • .740,
  • .800,
  • .868,
  • .900,
  • .972,
  • .1016,
  • .1032,
  • .1060,
  • .1084,
  • .1212,
  • .1256,
  • .1792, and
  • .1800.

The service monitors a maximum of 10 values. You must determine which OID index value is relevant. The OID description is contained in the HOST-RESOURCES-MIB definition file.

Status Detail

Object Descriptors

Numerical OID

Description

Cisco AMC Service

hrSWRunStatus

1.3.6.1.2.1.25.4.2.1.7

The status of the target software mapped as:

  1. Running
  2. Runnable
  3. Not Runnable
  4. Invalid