> Services > CUCM > Process cdragent (Cisco) Service

Process cdragent (Cisco) Service

The Process cdragent (Cisco) service monitors the Cisco CDR Agent service for the Cisco Unified Communication server.

The Cisco CDR Agent service transfers CDR and CMR files generated by Cisco Unified CallManager from the local host to the CDR repository node where the CDR Repository Manager service runs over an SFTP connection. For this service to work, activate the Cisco CallManager service on the first node and ensure that it is running.

For more information on Cisco Unified Communication Manager, see http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/

Service Type

SNMP

Instances on a Device

16

Supported Systems/Applications

Cisco Unified Communications Manager Version 8.6, 9.0, 9.1, and 9.2

Device Class

Server - Windows

Monitored By

Probe

Scan Interval

15 minutes

Process Name

Enter the name of the process to monitor. For the Process (SNMP) service, the name must match the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

Process Index

The resulting OID index for the status of running processes over the last minute for the Process (SNMP) service.

You can obtain the index values by performing an SNMP walk on the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

The index values are:

  • .1,
  • .8,
  • .164,
  • .192,
  • .212,
  • .240,
  • .252,
  • .420,
  • .448,
  • .512,
  • .544,
  • .564,
  • .576,
  • .628,
  • .692,
  • .708,
  • .740,
  • .800,
  • .868,
  • .900,
  • .972,
  • .1016,
  • .1032,
  • .1060,
  • .1084,
  • .1212,
  • .1256,
  • .1792, and
  • .1800.

The service can monitor a maximum of 10 values. You must determine which OID index value is relevant. You can find the OID in the HOST-RESOURCES-MIB definition file.

Status Detail

Object Descriptors

Numerical OID

Description

Cisco CDR Agent

hrSWRunStatus

1.3.6.1.2.1.25.4.2.1.7

The status of the target software mapped as:

  1. Running
  2. Runnable
  3. Not Runnable
  4. Invalid