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Process ccm (Cisco) Service

The Process ccm (Cisco) service monitors critical processes such as signaling and call control functionality for the Cisco Unified Communication server.

Service Type

SNMP

Instances on a Device

16

Supported Systems/Applications

Cisco Unified Communications Manager Version 8.6, 9.0, 9.1, and 9.2

Device Class

Server - Windows

Monitored By

Probe

Scan Interval

30 minutes

Process Name

Enter the name of the process to monitor. For the Process (SNMP) service, the name must match the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

Process Index

The resulting OID index for the status of running processes over the last minute for the Process (SNMP) service.

The index values can be obtained by performing an SNMP walk on the OID value: .1.3.6.1.2.1.25.4.2.1.2 (hrSWRunName).

The index values are:

  • .1,
  • .8,
  • .164,
  • .192,
  • .212,
  • .240,
  • .252,
  • .420,
  • .448,
  • .512,
  • .544,
  • .564,
  • .576,
  • .628,
  • .692,
  • .708,
  • .740,
  • .800,
  • .868,
  • .900,
  • .972,
  • .1016,
  • .1032,
  • .1060,
  • .1084,
  • .1212,
  • .1256,
  • .1792, and
  • .1800.

The service can monitor a maximum of 10 values. You must determine which OID index value is relevant. The OID description is contained in the HOST-RESOURCES-MIB definition file.

Status Detail

Object Descriptors

Numerical OID

Description

CCM Name

hrSWRunName

1.3.6.1.2.1.25.4.2.1.2

Provides a description of the software including the manufacturer, revision, and the name by as is commonly known.

If this software was installed locally, this should be the same string as used in the corresponding hrSWInstalledName.

CCM Status

hrSWRunStatus

1.3.6.1.2.1.25.4.2.1.7

The status of the target software mapped as:

  1. Running
  2. Runnable
  3. Not Runnable
  4. Invalid