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Exchange 2013 Delivery Queue Service

The Exchange 2013 Delivery Queue service monitors the size of the queues on an Exchange 2013 server and sends out an alert if they grow too large.

Basic Service Information
Service Type AMP (uses the Exchange 2013 Delivery Queues Automation Manager Policy)
Supported Systems/Applications Windows workstation and servers running Exchange 2013
Known limitations Only Windows
Max Instances on each device 100
Supported Device class Workstation/server – Windows, Laptop – Windows
Notification Profile N/A
Monitored by Local Agent
Queue Name The default value is _Total, which monitors all Delivery Queues on the Exchange server. You can optionally specify a different Queue

Troubleshooting

The service reports a Misconfigured status.

Verify that Powershell 2.0 is installed.

Open Powershell in Administrator mode and use the Get-Counter command on the Metric Value specified in the counter path and replace $queuename with the name of the queue being monitored.

The default queue name is _total. Check the Active Mailbox Delivery Queue Length (Messages) is being reported to the Exchange server.

Get-Counter "\MSExchangeTransport Queues (_total)\Active Mailbox Delivery Queue Length

Refer to the MSDN on how to set up the Exchange 2013 counter is any of the metrics return an error.

Metrics

Active Mailbox Delivery Queue Length
  • Normal - 0 - 100
  • Warning - 101-249
  • Failed - 250+
Active Non-SMTP Delivery Queue Length
  • Normal - 0 - 100
  • Warning - 101-249
  • Failed - 250+
Retry Mailbox Delivery Queue Length
  • Normal - 0 - 100
  • Warning - 101-249
  • Failed - 250+
Retry Non-SMTP Delivery Queue Length
  • Normal - 0 - 100
  • Warning - 101-249
  • Failed - 250+
Submission Queue Length
  • Normal - 0 - 100
  • Warning - 101-249
  • Failed - 250+
Unreachable Queue Length
  • Normal - 0 - 100
  • Warning - 101-249
  • Failed - 250+
Poison Queue Length
  • Normal - 0 -0
  • Warning - 1- 4
  • Failed - 5+