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Cisco Unity Express Mailbox Service

The Cisco Unity Express Mailbox service monitors the capacity (in minutes), available time, number of messages, and status (enabled or disabled) of the specified mailbox.

Service Type

SNMP

Instances on a Device

1

Supported Systems/Applications

Cisco Call Unity Express

Device Class

Switch/Router

Monitored By

Windows Probe

Scan Interval 5 minutes
Voicemail Box Enter the name of the monitored voicemail box. For a list of the voicemail boxes associated with the CCM Unity Express server, query the server with the .1.3.6.1.4.1.9.9.420.1.2.2.1.2 SNMP OID.

OID/Calculation

Metric Name

OID/Calculation

Mailbox Size 1.3.6.1.4.1.9.9.420.1.2.2.1.6
Mailbox Time Used 1.3.6.1.4.1.9.9.420.1.2.2.1.7
Mailbox Time Used (percentage of time used) 1.3.6.1.4.1.9.9.420.1.2.2.1.8
Is Voicemail Enabled? 1.3.6.1.4.1.9.9.420.1.2.2.1.16
Number of Messages 1.3.6.1.4.1.9.9.420.1.2.2.1.9