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Citrix® Presentation Server Service

The Citrix Presentation Server service monitors the availability of the port on which the Citrix Metaframe Presentation Server application runs. The availability of the port, determined by the service testing the port's connectivity, indicates that the Citrix Metaframe Presentation Server application is running. This service also measures the domain name system (DNS) resolution and the round trip time of the initial connection request and response. The availability results of the TCP service are then reflected on the status dashboard for the Citrix Presentation Server service. 

A maximum of three instances of this service can be set on a device, with each instance monitoring a different port on the device.

The Citrix Presentation Server service does not use the Warning state.

Service Type

Generic TCP

Instances on a Device

3

Supported Systems/Applications

Citrix MetaFrame® Presentation

Device Class

Server - Generic, Workstation - Generic, Novell, Other, Printer, Scanner/Camera, Switch/Router, Laptop - Windows, Server - Windows, and Workstation - Windows

Monitored By

Windows Probe

Scan Interval

5 minutes

Timeout Value

The time (in seconds) that the MSP N-central server waits before considering the test a failure. The default is 30 seconds.

Port Number

The TCP port number used to monitor the Citrix Presentation Server service.

Status Details

Status Detail

Description

Citrix Presentation Server service Availability

The threshold that determines the availability of the port.

Average Round Trip Time (ms)

The time for a request to be sent and received.

Generic DNS Resolution

The threshold that determines whether the device name can be resolved.

If an FQDN has been specified, the service searches for its IP address. If the IP address is found, the state will be Normal. Otherwise, it will be Failed, based on the default settings.

If an IP address has been specified, the service checks only the IP address's format. If the format is correct, the state will be Normal. Otherwise, it will be Failed, based on the default settings.