> Services > FTP Service

FTP Service

The FTP service supports file transfers between local and remote computers.

The File Transfer Protocol (FTP) test checks the status of the FTP service on the network device. During the test, MSP N-central can determine the availability status of the FTP service by comparing the availability of the FTP service to the threshold value.

Service Type

TCP

Instances on a Device

1

Device Class

Server - Generic, Workstation - Generic, Other, Printer, Scanner/Camera, Switch/Router, Laptop - Windows, Server - Windows, and Workstation - Windows

Monitored By

Windows Probe, Central server

Scan Interval

5 minutes

Timeout Value

The time (in seconds) that the MSP N-central server waits before considering the test a failure. The default is 30 seconds.

Port Number

The port the system uses to monitor the service.

Validation String

The response you expect to receive from the port that is being queried. If the validation string that you specify is not returned by the port being queried, the service will transition to a Failed state.

The default validation string is 220.

Status Details

Status Detail

Description

FTP Service Availability

MSP N-central determines whether the FTP service is up or down. The FTP service does not use thresholds or the Warning state.

Round Trip Time (ms)

The time for a request to be sent and received.

DNS Resolution

The threshold that determines whether the device name can be resolved.

If an FQDN has been specified, the service searches for its IP address. If the IP address is found, the state will be Normal. Otherwise, it will be Failed, based on the default settings.

If an IP address has been specified, the service checks only the IP address's format. If the format is correct, the state will be Normal. Otherwise, it will be Failed, based on the default settings.