> User Management > LDAP Servers > Configure a Microsoft Active Directory LDAP Server

Configure a Microsoft Active Directory LDAP Server

You can configure MSP N-central to communicate with multiple Active Directory servers at the SO (allowing technicians to access MSP N-central) and Active Directory servers at the Customer level (so customers can sign in to MSP N-centrall).

Add an Active Directory server to MSP N-central

  1. In the navigation pane, click Administration > LDAP Servers.
  2. In the LDAP Servers screen, click Add.
  3. From the Add drop-down menu, select Microsoft Active Directory.
  4. Type the descriptive Name of the Active Directory server.
  5. Type the name of the Domain in which the server is located.
  6. In the Server 1 Host field, type the IP address or FQDN of the Active Directory server.
  7. In the Server 2 Host field, type the IP address or FQDN of the fallback server (if one is configured).
  8. Select the Primary Server as either Server 1 or Server 2 (if there is a primary and fallback server configured).
  9. If there is no fallback server, only one of the Host fields must be configured but the Primary Server must be selected as the one that has an IP address or FQDN.

  10. By default, the Port number is configured as 389. Do not modify this value unless you are communicating with your Active Directory server over SSL in which case, you should type 636.
  11. To connect to the LDAP server using a secure sockets layer, select SSL Enabled.
  12. If you select this option, you must change the port to 636 in the Port field.

  13. In the Base DN field, type the Distinguished Name of the OU or CN where the Active Directory users exist.
  14. cn=users,dc=test,dc=com

  15. In the Search Filter field, type the search criteria.
  16. (&(objectclass=user)(displayName=Smith))

  17. To connect to the LDAP server anonymously, select Anonymous Bind.
  18. By default, Active Directory servers do not allow anonymous access. Only select this option if you have enabled Anonymous access on your Active Directory server.

  19. If you did not select to connect anonymously, type the name of the Domain Administrator Account that MSP N-central will use to sign in to the Active Directory server.
  20. domain\username

  21. Type the Password for the Domain Administrator Account.
  22. Click Test Connection to confirm that MSP N-central can successfully communicate with the Active Directory server and click Save.

Edit an Active Directory server in MSP N-central

  1. In the navigation pane, click Administration > LDAP Servers.
  2. Click the Name of a server.
  3. Update the fields as required and click Save.

Remove an Active Directory server from MSP N-central

  1. In the navigation pane, click Administration > LDAP Servers.
  2. Select the check box next to a server.
  3. Click Delete.
  4. If LDAP user accounts have been imported into MSP N-central, a list of the accounts will be displayed when you are prompted to confirm the deletion. Deleting an LDAP server in MSP N-central also deletes the accounts that were imported from that server.

  5. Click Delete to confirm the deletion.
  6. If any of the imported accounts can not be deleted for any reason (for example, if they are the only configured recipient of a Notification), you will not be able to delete the server from MSP N-central

There are two methods for creating MSP N-central user accounts for Active Directory users. Both methods work equally well and selecting the one to use is simply a matter of convenience.

Option A: Import LDAP accounts into MSP N-central from the LDAP Servers screen.

  1. In the navigation pane, click Administration > LDAP Servers.
  2. Click the Name of the server.
  3. Click the Accounts tab.
  4. Select the check box next to the accounts to import.
  5. For each account to be imported, you must select the appropriate Customer/SO Name and Account Type.
  6. Click Import Now.

Option B: Import LDAP accounts into MSP N-central from the User Accounts screen.

This procedure can only be performed at the SO or Customer-level.

  1. In the navigation pane, click Administration > User Accounts.
  2. Click Add.
  3. From the Add drop-down menu, select Import LDAP Account.
  4. From the Server Name drop-down menu, select an LDAP server.
  5. Select the check box next to the accounts to import.
  6. For each account to be imported, you must select the appropriate Customer/SO Name and Account Type.
  7. Click Import Now.