Create a role

A role is a collection of permissions that give users access to MSP N-central features and menus. You need to create the roles that define what the user can do in their day-to-day work. Once created, you assign users to a role that defines what they can see and do. Roles work in conjunction with Access Groups to define what and where a user performs his tasks.

For more information on Roles, see What is a role.

When you create or modify a Role, you assign it a set of permissions, then apply the Role to one or more users.

  1. Click AdministrationUser ManagementRoles and click Create Role.
  2. Enter a name and description, and select the permissions needed for the role.
  3. In each grouping, select the permissions from the drop-down list box for each item. For information on the permissions, see What are permissions.
  4. Use the drop-down list box in the group header to quickly select all manage or view permissions.

  5. Click the Users tab and assign the Role to a user.
  6. Click Save.

MSP N-central creates a Role with the selected permissions. If you assigned users to that Role, those users now have access to perform the work specified by the Permissions granted for the customers and devices for the selected Access Group.