> User Management > Two-Factor Authentication > Login using Two-Step Verification

Login using Two-Step Verification

Two-Step Verification uses a passcode generated by an authenticator app, such as Google Authenticator or Microsoft Authenticator which are compliant with RFC-6238, in addition to your usual account sign-in.

Although N-central supports RFC-6238 for Two-Step Verification, only Google Authenticator was tested.

Your account must be configured to use Two-Step Verification two factor authentication method.

When you sign in to MSP N-central with your usual credentials, you will then be prompted to enter a passcode to complete the login.

  1. Download Google Authenticator to your mobile device.
  2. Sign in to MSP N-central using your usual credentials.
  3. Scan the bar code using Google Authenticator on your mobile device.
  4. Enter the passcode generated by the application.
  5. You only have approximately 30 seconds to enter the passcode.

  6. Ten backup codes will display.
    These backup codes are automatically generated for you to use if you are in a location where you do not have access to your mobile device when signing in to MSP N-central. Copy these backup codes to a safe but accessible location.
  7. You can only use each backup code once. They are not time-sensitive and will not expire (unless they are regenerated). You can view and regenerate backup codes.

You will need to ask your system administrator to reset your account and start the login process over again if one of the following has happened:

  • You've misplaced your backup codes
  • You don't have your mobile device
  • You deleted the application from your mobile device.