> Administration > PSA Integration > Autotask > Configure User Defined Fields in Autotask

Configure User Defined Fields in Autotask

Before integrating Autotask with MSP N-central you need to configure following user defined fields in Autotask:

  • N-central Device ID
  • N-central Device URI
  • N-Central Device Asset Tag

If these fields do not exist, you need to create them.

  1. In Autotask, navigate to Admin > User Defined Fields
  2. Click the Configuration Items tab.
  3. Create the following three User Defined Fields, making sure that their Field Type value is set to Text (Single Line):
    • N-central Device ID
    • N-central Device URI
    • N-Central Device Asset Tag

To ensure errors do not occur with already configured user defined fields, configure Protected Data Permissions for the user account used with PSA integration.

  1. In Autotask, navigate to Admin > Resources (HR) > Security > Protected Data Permission.
  2. Click to enable Edit Protected Data.