> Administration > PSA Integration > Autotask > Mapping Device Classes for Autotask

Mapping Device Classes for Autotask

Mapping Device Classes allows you to map MSP N-central device classes to Autotask Products. This must be done before devices can be exported to Autotask.

Adding Device Class Mappings

  1. In the navigation pane, click Administration > PSA Integration > Mapping - Device Classes.
  2. In the Device Class Mapping screen, click Add.
  3. Configure the following mapping properties:

    Name

    Identifies the mapping.

    Description

    Provides additional user-defined information about the mapping.

    Customers/Sites

    Select the MSP N-central Customers or Sites to which these mappings will apply.

    Click >> to move all of the items from the left column to the right or << to move all of the items from the right column to the left.

    Device Class

    For each MSP N-central device class, select an Autotask Product to which the exported data will correspond.

    Select Unmapped to prevent MSP N-central from exporting data for that device class.

  4. Click Save.

Editing Device Class Mapping

  1. In the navigation pane, click Administration > PSA Integration > Device Class Mapping.
  2. Click the name of the mapping that you would like to edit in the Name column.
  3. On the Update the mapping properties as required.
  4. Click Save.

Deleting Device Class Mapping

  1. In the navigation pane, click Administration > PSA Integration > Device Class Mapping.
  2. Select the checkbox next to the mapping (or mappings) that you want to delete.

    You can select the checkbox next to the column title Name to select all of the mappings.

  3. Click Delete.
  4. Click OK to confirm the deletion.