> Devices > Device Tabs > Device Settings > Properties


Every managed device in MSP N-central has a wide variety of properties that can be modified.

  1. In the navigation pane, click Views > All Devices.
  2. Select the appropriate tab for the type of device you want to edit:
    • Network Devices
    • Mobile Devices
    • SaaS Devices
  3. Click the Name of a device.
  4. In the Device Details screen, click Settings.
  5. Click Properties.
  6. Modify the properties of the device as required and click Save.

Given Name

A user-defined name for the device.

Select Use Discovered Name to automatically assign the name of the device based on information found during discovery.

Service Vendor

The type of cloud services accessed through the device. For example, Office 365.

This property only applies to SaaS Devices. For more information, refer to Running Automation Policies with Office 365 Objects.

Discovered Name

The descriptive name used to identify the device that was obtained during discovery.

Device Class

The category in which the device belongs. New device classes can be created. For more information, refer to Add device types to the device classes list.

The default device classes are:

  • Laptop - Windows
  • Other
  • Printer
  • Scanner/Camera
  • Server - ESXi
  • Server - Generic
  • Server - Management Interface
  • Server - Windows
  • Storage
  • Switch/Router
  • Workstation - Generic
  • Workstation - OS X
  • Workstation - Windows

MSP N-central 9.5 introduced the new Storage device class. If you had previously created a custom device class called Storage, MSP N-central will automatically rename this to Storage (Custom) to avoid any potential conflicts with the default Storage device class.

Operating System

The operating system that is currently running on the device.

If you select Other Operating System or an unsupported operating system, you cannot select the option to install an MSP N-central agent. For more information, refer to Agent Support Across Different Platforms.

Network Address

The IP address or FQDN of the device.

Use an FQDN if the device does not have a static IP address and uses DHCP (Dynamic Host Configuration Protocol).

Remote Access URI

If the device is located at a remote site, the Remote Access URI can be used as an alternate method of remote control to access the device through the central server.

License Mode

Assigns either an Essentials Mode license or a Professional Mode license to the device.

Essential Mode devices are limited in functionality as some monitoring and management features are not available.

Assigning a Professional Mode license will enable all of the functions of MSP N-central that are related to managed devices.

Enable Scheduled Tasks

Allows Scheduled Tasks to be associated with the device.

Enable Direct Support

Allows the Direct Support interface to maintain real-time data display for the device. Disabling this feature will prevent MSP N-central from displaying current data about the device in the Direct Support interface.

User Name

The administrator-level user ID used to sign in to the device.


The security password of the administrator-level account used to sign in to the device.

Select Show Password to reveal the password.