- Get Started
- Architectural overview
- MSP N-central System Requirements
- Professional and Essential licenses
- Install MSP N-central on a physical server
- Install MSP N-central as a guest on a Hyper-V server
- Install MSP N-central as a guest on an ESX server
- Activate MSP N-central
- Log in and use an on premise MSP N-central for the first time
- Log in and use a hosted MSP N-central for the first time
- Login and update your Resource Center user account
- The SolarWinds MSP Resource Center
- MSP N-central community in the Resource Center
- Support in the Resource Center
- Technical training in the Resource Center
- Administration
- MSP N-central Administration Console
- Set up MSP N-central server
- Data Export
- Set Up Product Settings
- Set Up Services
- Set the default timeout interval
- Set the default service parameters
- Set the default validation strings
- Set the service log configuration
- Define what services are available to an SO
- Set the time-to-stale and default scan Intervals
- Change the warning state priority
- Review the system health monitor report
- Set Up Tools
- The MSP N-central Administrator Console
- Set up and execute advanced scripts
- Branding
- Certificate Management
- Custom Device Properties
- Manage Customers
- Add Sites
- MSP N-central Default Settings
- Set the default email address used by MSP N-central
- Set the default appliance settings
- Configure backup defaults for devices
- Configure SNMP defaults
- Configure device data retention defaults
- Set the default naming of a discovered device
- Configure the defaults when discovering and importing devices
- Configure the network share that can be accessed by scheduled tasks
- Configure the reboot message sent to users
- Configure email notification templates
- Set the Remote Control log level and maintenance time
- Remote Control Defaults
- Reports Control
- Service Template Defaults
- Update Repository
- User Defaults
- Warranty Monitoring
- Email Server Settings
- Network Settings
- Probes
- PSA Integration
- Autotask
- Autotask PSA Integration Checklist
- Configure User Defined Fields in Autotask
- How to Configure MSP N-central with Autotask
- Mapping MSP N-central Customer to Autotask Accounts
- Mapping Device Classes for Autotask
- Setting Up Export Profiles
- Setting Up Autotask Ticketing Recipients
- Set Up Notifications to Update Ticket Status
- Setting Up Autotask Billing Profiles
- Modify an Autotask Billing Profile
- Delete an Autotask Billing Profile
- Enable an Autotask Billing Profile
- Disable an Autotask Billing Profile
- Set up an Autotask Billing Profile on Demand
- How to Set Up LiveLinks in Autotask
- ConnectWise
- ConnectWise Manage PSA Integration Checklist
- Overview: Integrating with ConnectWise Manage
- Download the ConnectWise Manage Client
- Obtain the ConnectWise Manage API Keys
- How to Configure MSP N-central with ConnectWise Manage
- Configure N-central to Communicate with ConnectWise Manage
- Map N-central Customers to ConnectWise Manage Customers
- Map Device Classes for ConnectWise Manage
- Set Up Export Device Profiles
- Set Up a ConnectWise Manage Ticketing Recipient
- Set Up Notifications to Update Ticket Status
- About Billing Profiles for ConnectWise Manage in MSP N-central
- Set up ConnectWise Manage Billing Profiles
- Set up a ConnectWise Manage Billing Profile On Demand
- Modify a ConnectWise Manage Billing Profile
- Delete a ConnectWise Manage Billing Profile
- Enable a ConnectWise Manage Billing Profile
- Disable a ConnectWise Manage Billing Profile
- Configure ConnectWise Manage Integration for Device Export
- Custom PSA
- Custom PSA Integration Checklist
- Configure Custom PSA Integration Settings
- Choose Customers for the Custom PSA Integration
- Configure Custom PSA Ticketing Recipients
- Configure the PSA Integration Message Template
- Parse Data from the N-central at the PSA
- Configure your PSA to Communicate with MSP N-central
- Help Desk Manager
- Marval
- MSP Manager
- Configure a Billing Profile for MSP Manager
- Configure Integration for MSP Manager
- Configure an Export Device Profile for MSP Manager
- Export Device Profile settings
- Overview: Integrating with MSP Manager
- Map N-central Customers to MSP Manager Customers
- Adding an MSP Manager Ticketing Recipient
- Ticket recipient settings
- Tigerpaw
- PSA and Ticketing Overview
- Export Asset Data from MSP N-central
- Review and Update the Time Limit of a Ticket
- View Ticket Details through Active Issues
- View Ticket Details through Device Details
- Create Tickets through Active Issues
- Create Tickets through Device Details
- Create Tickets from the Audit Trail
- Update Tickets using the Audit Trail
- Setting Up Notifications to Update Ticket Status
- Turning On or Removing PSA Integration
- Removing PSA Integration
- Reconnect PSA After Failure
- Troubleshooting PSA Integration
- Autotask
- Service Organizations
- System Backup and Restore
- User Management
- Maintenance
- MSP N-central Administration Console
- MSP Connect
- MSP Connect Audit Trail
- Chat with Remote Users in the MSP Connect Viewer
- Transfer Files in the MSP Connect Viewer
- Install the MSP Connect Viewer
- Launch the MSP Connect Viewer
- MSP Connect Log Files
- MSP Connect Supported Platforms
- MSP Connect Port Requirements
- Record MSP Connect Sessions
- Restart and Shutdown a Remote Device in the MSP Connect Viewer
- MSP Connect Architecture and Security Statement
- MSP Connect Services and Processes
- Run a Local Batch Script in the MSP Connect Viewer
- Run Tasks in the MSP Connect Viewer Shell
- Adjust Performance Settings in the MSP Connect Viewer
- Uninstall MSP Connect
- View Device Information in the MSP Connect Viewer
- What is MSP Connect?
- Remote Control
- Attended Remote Control
- Domain User Management
- Configuration
- Domain User Management
- Asset Discovery
- Mobile Device Management
- Requirements for Managing Mobile Devices
- Configure communication settings for the MDM Profile Server
- Mobile Device Management Profiles
- Mobile Device Profile Properties
- Apply profiles to mobile devices
- Inviting Mobile Devices to be Managed by N-central
- Accepting a Mobile Device Invitation
- Accepting an N-central invitation from an iOS device
- Accepting a mobile device invitation from an Android device
- Apple Push Notification Service (APNS)
- Erase all data from a mobile device
- Lock a mobile device
- Reset the passcode of mobile devices
- Send a message to mobile devices
- Tracking the Location of Mobile Devices with N-central
- Export information about managed mobile devices
- Add a note to mobile devices
- Mobile Device Management Frequently Asked Questions
- Scheduled Tasks
- Scheduled Tasks Overview
- Adding a Task to Push Third Party Software
- Adding Automation Policy Tasks
- Adding a Task to Run a Backup
- Adding Security Manager Scan Tasks
- Adding File Transfer Tasks
- Adding Intel® vPro™ Power Control Tasks
- Adding Last Recovery Point Export Tasks
- Adding Scripting Tasks
- Adding Intel® vPro™ System Defense Tasks
- Scheduled Tasks Limitations
- Script Software Repository
- Deploying
- Deploying probes and agents
- MSP N-Central deployment checklist (Domain)
- Professional and essential licenses
- MSP N-Central deployment checklist (Workgroup)
- Add an external device by IP address
- Add a new customer or site to your N-central network
- Removing Kaseya agents after migration
- Prepare your customer environment
- Create a probe admin account
- Windows server preparation for hardware monitoring
- Install and set up SNMP
- Group policy changes to the Windows firewall
- Automated discovery using a probe
- SNMP troubleshooting
- Install agents using a group policy script
- Configure DNS scavenging on the Windows server
- Install a Windows agent using a URL link
- Locate legacy agent software
- Manually add devices in a workgroup
- Network equipment preparation for SNMP and SYSLOG
- Migrate from Kaseya
- Duplicate customer lists from Kaseya
- Deploy N-central agents through Kaseya
- Rules
- Scheduled tasks
- About Scheduled Tasks
- Scheduled Task Profiles
- Scheduled Tasks Limitations
- Adding a Task to Push Third Party Software
- Adding Automation Policy Tasks
- Adding a Task to Run a Backup
- Adding Security Manager Scan Tasks
- Adding File Transfer Tasks
- Adding Intel® vPro™ Power Control Tasks
- Adding Last Recovery Point Export Tasks
- Adding Scripting Tasks
- Adding Intel® vPro™ System Defense Tasks
- Deleting Scheduled Tasks
- Probes and Agents
- Architectural overview
- Agents
- Probes
- What is a probe
- Install a Windows probe
- Upgrade a Windows probe
- Add a probe to MSP N-central
- Associate a probe to a notification
- Data persistence on Windows probes
- Share a probe between associated customers or sites
- Transfer tasks from one probe to another
- Disable a probe during maintenance
- Probe Troubleshooting
- Devices
- Direct Device Support
- About direct device support
- Monitor Windows services on a device with MSP N-central
- Manage services on a device
- View the system processes
- Monitor the processes on a device with MSP N-central
- Review applications on a device
- Review startup applications on a device
- Stop and start system processes
- Change the priority of a system process
- Approve software patches for applications
- Remove applications from a device
- Direct support for printers
- Delete a printer from a device
- Manage print jobs on a device
- Print a test page
- Review and modify the Registry
- Run an automation policy or script on a device
- Use the command prompt on a device
- Manage files on a device
- Device Tabs
- SNMP
- Device Details View
- How to Navigate to Maintenance Windows
- Adding Devices
- Deleting Devices
- Device Notes
- Discovering Backup Jobs on a Device
- Monitoring Backup Exec Jobs
- Editing Devices
- Generating Device Reports
- Managing Power Control on an Intel® vPro™ Device
- Manually Adding Network Devices
- Moving Devices
- Maintenance Windows
- Applying Service Templates
- Managing Service Template Association
- Setting the System Change Baseline
- Update Monitoring Software
- Viewing Device Associations
- Moving Devices Wizard
- Moving Devices Wizard: Choose Destination
- Moving Devices Wizard: Check Limits
- Moving Devices Wizard: Check Monitoring
- Moving Devices Wizard: Check Profiles
- Moving Devices Wizard: Moving Summary
- Direct Device Support
- Monitor
- Service Groupings
- Service Templates
- Adding Services
- Dashboards
- ApplicationCompliance
- Custom monitoring services
- Create a WMI-based custom monitoring service
- Create an Automation Manager policy-based custom monitoring service
- Create an SNMP custom monitoring service
- Apply custom monitoring services
- Apply a service template to a newly discovered device
- Use a rule to automate monitoring
- Set up server hardware monitoring
- Set up RAID monitoring
- Import custom monitoring services from the NRC
- Add Windows Event Log monitoring to a service template
- Add Windows Event Log monitoring service to a device
- Reducing notification noise in Windows event logs
- Views
- Filters and filtering
- Notifications
- Notifications Overview
- Create a notification
- Add correlated notifications
- Associate notifications to specific devices or probes
- Enable or disable a notification
- Suspend all notifications
- Send a test notification message
- Set business and after hours notifications
- Disable CPU and memory notification during backups
- Notifications and Windows event log monitoring
- Notifications troubleshooting
- Patch Management
- What is Patch Management
- Set up Patch Management
- Patch management Windows Update Agent and OS requirements
- Pre-deployment self-audit
- Patch Setup Wizard
- Patch caching
- Patch Management Profiles
- Enable Patch Management on devices
- Patch Management rules
- Approving patches automatically with rules
- Add an automatic approval rule
- Run a patch approval rule now
- Approving patches manually
- Patch approval definitions
- Patch approval hierarchy
- Microsoft patch classifications
- Patch on demand
- Monitoring patches
- Patch on boot
- Patch management reporting
- Configure patch status using a service template
- Third-party patch pop-ups and updates summary
- Backup Management
- Arcserve Backup
- What is Arcserve Backup
- Prepare for an Arcserve backup
- Configure a backup location for an Arcserve backup
- Add a Arcserve Backup profile
- Create a file copy policy
- Deploy Arcserve Backup on devices
- Deploy Arcserve backup using a rule
- Deploy Arcserve Backup manually
- Schedule a reboot after installing Arcserve Backup
- Bare metal recovery
- Monitoring backup management
- Third party backup software
- MSP Backup
- What is MSP Backup
- Prepare to use MSP Backup
- Add a MSP backup profile
- Install MSP Backup manually
- Install MSP Backup using a rule
- Manually start a backup job
- Back up specific files and folders
- Restore files to a device
- Restore a device system state
- Restore a backup for a device if MSP Backup is removed
- Access a system state restore for devices no longer using MSP Backup
- View MSP backup dashboards
- Monitoring MSP backup using services
- Arcserve Backup
- Security Manager
- Security Manager Modules
- Migrate to Security Manager
- Security Manager architecture
- Assess your Antivirus Needs
- Security Manager Deployment Checklist
- Hardware requirements for AV Defender
- Upgrade Agents and Probes
- Global Exclusions
- Select a Security Manager Profile
- Configure an Update Server
- Installing Security Manager
- Install Security Manager Manually
- Create a Maintenance Window for a Manual Installation
- Install AV Defender Automatically
- Enable the anti-ransomeware vaccine
- Run a Post-Installation Scan
- View Security Events
- Review AV Defender results
- Work with Quarantined Files
- Report Undetected Viruses
- AV Defender - FAQ
- Supported Operating Systems for AV Defender
- Monitoring third party antivirus software
- AV Defender Software Uninstall Limitations
- User Management
- Two-Factor Authentication
- Two-Factor Authentication Overview
- Two-Step Verification Overview
- Configure an account to use Two-Step Verification
- Login using Two-Step Verification
- View and regenerate Two-Step Verification backup codes
- AuthAnvil Authentication
- Create an AuthAnvil Two Factor Aunthentication Account
- Create an AuthAnvil Two-Factor Authentication Profile
- Configure a Two-Factor Authentication Profile
- Assign a Two-Factor Authentication Profile to a User
- Role Based Permissions
- Role Based Permissions Overview
- What is a role
- Default roles
- What is a user
- Default and upgrading users
- What is an Access Group
- What are permissions
- Assign a User to an Access Group
- Create an Access Group
- Merging Access Groups
- Create a Role
- Merging Roles
- Create a User
- User password management
- Reset a User Password
- Assign a User to a Role
- Unlock a user
- Enable and disable a user
- LDAP Servers
- Two-Factor Authentication
- Report Manager
- Reports and reporting
- Reports
- Administrative reports
- Report Manager
- Asset reports
- Availability reports
- Auditing an environment
- Best Practices
- Events reports
- The Executive Summary report
- The Hardware Inventory report
- Metrics reports
- The Network Assessment report
- Quarterly Customer Reviews
- Antivirus Reports
- Patch Management reports
- Scheduling reports
- Scheduling reports using the Report Manager
- The Software Inventory report
- Status reports
- Online Reports
- Scheduled reports
- Online Reports Overview
- Application Compliance by Application Report
- Application Compliance by Device Report
- Asset Site Report
- Availability Aggregated for One Device Report
- Availability Aggregated for One Service on One Device Report
- Availability of Multiple Services on Multiple Devices Report
- Availability Of Multiple Services On One Device Report
- Availability of One Service on Multiple Devices Report
- AV Defender Status Report
- AV Defender Threats Report
- Backup Manager Status Report
- Configuration Summary Report
- Customers Report
- Detailed Asset Report
- Detailed Status Report
- Devices Report
- Emailing Reports
- Executive Summary Report
- Exporting Reports
- Incident Summary Report
- License Usage Report
- License Compliance Report
- License Key Inventory Report
- Missing Patches (Summary) Report
- Mobile Device Status Report
- Agent/Probe Overview Report
- Notifications Sent Report
- Patch Approvals and Installations Report
- Patch Installation Status Report
- Patch Status (Detailed) Report
- Raw Monitored Data Report
- Remote Control Summary Report
- Scheduled Tasks Summary Report
- Self-Healing Report
- Service Metrics Report
- Status Distribution Report
- System Audit Report
- Customer/Site Users Report
- Warranty Expiry Report
- Windows Event Log Report
- Automation
- Objects
- Active Directory
- Add Member to AD Group
- Connection Objects
- Create Computer
- Create AD User
- Delete AD Computer
- Delete AD User
- Disable AD User
- Domain Information
- Enable AD User
- Forest Information
- Get AD Group Information
- Get AD Group Members
- Get AD User Account Information
- Get AD Users Authorization Group Membership
- Current Domain Controller
- Get Group Membership of User
- Highest Committed USN
- Inbound Queue
- Join Domain
- List Domain Controllers
- List Global Catalog
- List Servers In Domain
- List Servers In Domain by OS
- New AD Group
- Remove AD Group
- Remove Member From AD Group
- Replicate Now
- Replication Partners
- Replication Summary
- Require AD User Password Change
- Search AD Accounts
- Search Deleted AD Objects
- Set AD User Password
- Sites Information
- Synchronize
- Time Differential
- Trust List
- Unjoin Domain
- Unlock AD User Account
- Conditionals
- Control Flow
- DNS Managment
- Event Logs
- Exchange Management
- Connect Mailbox
- Create Mailbox
- Delete Mailbox
- Disable Out Of Office
- Disconnected Mailboxes
- Email Address Owner
- Enable Out Of Office
- Exchange 2007 Last Online Defrag Time
- Exchange 2010 Database Free Space
- Export Exchange 2010 Mailbox to PST
- Exchange Database Statistics
- Get Mailbox Quotas
- Mailbox Addresses
- Mailboxes Larger Than X
- Mailboxes With Multiple Addresses
- Mailbox Folder Statistics
- Mailbox Forwarding Information
- Mailbox Permissions
- Mailbox Size
- Send Mail
- Extensions
- File Management
- Calculate File MD5
- Calculate File SHA512
- Compress File
- Compress Folder
- Copy File
- Copy File from Server
- Copy Folder
- Create File
- Create Folder
- Create Zip File
- Decompress File
- Decompress Folder
- Delete File
- Delete Files Older Than X Days
- Delete Folder
- Download File from Amazon
- Download File From FTP
- Download File From URL
- Extract Compressed Files
- File Creation Date
- File/Folder Size
- File Modification Date
- File Search
- Find Text In File
- Find Top N Files By Size
- Find Top N Newest Files
- Find Top N Oldest Files
- Folder Creation Date
- Folder File Count
- Folder Modification Date
- Get Available Disk Space (GB)
- Get File Permissions
- Get Folder Permissions
- List FTP Files
- Move File
- Move Folder
- Rename File
- Rename Folder
- Replace Text In File
- Set Folder Permissions
- Upload File To FTP
- Formatting Logging
- Health and performance
- HyperV
- Add Migration Network
- Add Pass-Through Hard Disk to VM as VHD
- Add Resource Pool
- Add SCSI Controller
- Add VHD Resource Pool
- Add VHD to VM
- Add VM Network Adapter
- Add VM Storage Path
- Convert VHD to New VHD File
- Create New VHD
- Create Snapshot
- Delete Saved State
- Disable Integration Service
- Disable Migration
- Disable Resource Pool Metering
- Dismount VHD From Host
- DVD Add Drive to VM
- DVD Delete Drive From VM
- DVD Dismount Drive From VM
- DVD Get DVD Drive Information
- DVD Modify Drive on VM
- Enable Integration Service
- Enable Migration
- Enable Resource Pool Metering
- Export VM
- Export VM Snapshot
- Get Host Information
- Get Migration Networks
- Get Resource Pool Information
- Get Resource Pool Metering Statistics
- Get Snapshot Information
- Get Switches
- Get VHD Information
- Get Virtual Switch Extension
- Get VM All Snapshot Information
- Get VM Storage Paths
- Grant Connect Access
- Import VM
- List Information for All VHDs
- List Resource Pool Information
- List VM Network Adapters
- Merge Two VHDs
- Modify Host Information
- Modify Resource Pool
- Modify Serial COM Port
- Modify Switch
- Modify VM
- Modify VM Hard Disk
- Mount VHD to Host
- Move VM
- Move VM Storage Path
- New Switch
- Optimize VHD
- Remove All VM Hard Disks
- Remove Hard Disk from VM
- Remove Migration Network
- Remove Resource Pool
- Remove SCSI Controller
- Remove Snapshot
- Remove VM
- Remove VM Storage Path
- Rename Snapshot
- Rename Switch
- Replication Authority Entry Addition
- Replication Authority Entry Remove
- Replication Authority Information
- Replication Authority Modify
- Replication Host Disable Replication
- Replication Host Enable Replication
- Replication Host Get Replication Configuration Information
- Replication Host Modify Replication Settings
- Replication Statistics Get Information for All VMs
- Replication Statistics Get Information for One VM
- Replication Statistics Reset
- Replication VM Delete Replication Config
- Replication VM Enable Replication
- Replication VM Get Replication Information for All VMs
- Replication VM Get Replication Information for One VM
- Replication VM Resume Replication
- Replication VM Start Initial Replication
- Replication VM Stop Initial Replication
- Replication VM Stop Replication
- Replication VM Suspend Replication
- Reset Resource Pool Metering
- Re-size VHD
- Resource Pool Add Switch
- Resource Pool Remove Switch
- Restart VM
- Restore VM Snapshot
- Resume VM
- Revoke Connect Access
- Save VM
- Set VHD Properties
- Set VM CPU Settings
- Set VM Memory
- Shutdown VM
- Start VM
- Suspend VM
- Test VHD for Errors
- Update Migration Network
- VM Failover Complete Failover Process
- VM Failover Start Failover Process
- VM Failover Stop Failover Process
- VM Hard Disks Information
- VM Network Adapter Information
- VM Set BIOS Option
- IIS
- Network
- Office365
- Add Calendar Permission
- Add Mailbox Folder Permission
- Add Member to Distribution Group
- Add Member to Security Group
- Add Member to Security Role
- Add Permissions to Other Mailbox
- Add SendAs Permission to Mailbox
- Assign User License
- Create Distribution Group
- Create Mailbox
- Create Security Group
- Create User
- Delete Distribution Group
- Delete Mailbox
- Delete Security Group
- Delete User
- Disable Mailbox Forwarding
- Distribution Group Exists
- Enable Mailbox Forwarding
- Get Account SKU Information
- Get Distribution Group Information
- Get Domain Password Policy
- Get License Usage Information
- Get Mailbox Folder Permissions
- Get Mailbox Folder Statistics
- Get Mailbox Information
- Get Mailbox Permissions
- Get Mailbox Recipient Permissions
- Get Mailbox Statistics
- Get Role Group Information
- Get Security Group Member Information
- Get Security Role Information
- Get Security Role Membership for User
- Get User Explicit Permissions
- Get User Information
- Get User Logon Statistics
- Hide Mailbox from Address List
- Is Mailbox Forwarded
- Is User Deleted
- Is User Member of Distribution Group
- Is User Member of Security Group
- List All Deleted Users
- List All Distribution Groups
- List All Mailboxes
- List All Role Groups
- List All Security Group Members
- List All Security Role Members
- List All Security Roles
- List Distribution Group Members
- List Information for All Users
- Mailbox Exists
- Mailbox Get Deleted
- Mailbox List All Mailbox Statistics
- Modify Distribution Group
- Modify Security Group
- Modify User
- Remove Mailbox Folder Permission
- Remove Member from Distribution Group
- Remove Member from Security Group
- Remove Member from Security Role
- Remove Permission From Other Mailbox
- Remove SendAs Permission from Mailbox
- Reset User Password
- Restore Deleted User
- Role Group Exists
- Set Domain Password Policy
- Set Password Expiry Policy
- Set Strong Password Settings
- Unhide Mailbox from Address List
- User Exists
- User Has Security Role
- Printer
- Process
- Registry Management
- Restore Point
- Services
- Sharepoint
- SQL Server
- Attach Database
- Backup All Databases
- Connect to Database
- Detach Database
- Execute SQL Query
- Get SQL Database Files
- List SQL Databases
- List SQL Instances
- List SQL Ports
- SQL Database Defragmentation Levels
- SQL Integrity CheckCatalog
- SQL Integrity CheckDB
- SQL Integrity CheckDBAllocations
- SQL Integrity CheckDBTables
- SQL Rebuild Table Indexes
- SQL Reorganize Table Indexes
- SSH
- System
- Baseboard
- Battery Properties
- CD-ROM Properties
- Chkdsk
- CleanMgr
- Clear Remote User Client History
- Collect Drive Details
- Computer System
- Create Mapped Drive
- Delete Mapped Drive
- Delete Temporary Files
- Desktop Monitor
- Disable CDROM Drive
- Disable UAC
- Disable USB Devices
- Disable Windows Action Center
- Disable Wireless
- Disk Defragmentation
- Empty Recycle Bin
- Enable CDROM Drive
- Enable DHCP
- Enable UAC
- Enable USB Devices
- Enable Windows Action Center
- Enable Wireless
- Force Windows Update
- Get Available Windows Updates
- Get BIOS Information
- Get Date
- Get Default Browser
- Get Environment Variable
- Get Last Boot Time
- Get Mapped Drives
- Get OS Architecture
- Get OS Service Pack Level
- Get OS Type
- Get System Timezone
- Get Volume List
- Get Windows Features
- Get Windows ProductKey
- Get WMI Object
- Install Specific MS Patch
- Is UAC Enabled
- List Hotfixes
- List Network Shares
- List Startup Applications
- Lock Workstation
- Logical Disks
- Log Off All Users
- Log Off Current User
- Physical Memory
- Processor
- Prompt
- Remove Default Wallpaper
- Remove Network Share
- Rename Computer
- Renew DHCP
- Restart System
- Search Google
- Set Date
- Set Default Browser
- Set Default IE Homepage
- Set Environment Variable
- Set Power Plan
- Set Screensaver Settings
- Set Static IP
- Shutdown Computer
- Software Inventory
- Suspend Workstation
- Sync Time With DC
- Sync Time With External NTP
- System Enclosure
- Take Screenshot
- Uninstall Software
- USB Devices
- Telnet
- User Management
- Add User To Local Group
- Create Local User
- Delete Local User
- Disable Local User
- Enable Local User
- Get Local Groups
- Get Local Users
- Get Local Users In Group
- Get Logged On Users
- List Local Profiles
- Remove Local Profiles
- Remove User From Local Group
- Rename Local User Account
- Set Password Local User
- Unlock Local User Account
- Wake on LAN
- Windows Defender
- Windows Firewall
- Active Directory
- Policies
- Cisco and Wake on LAN
- Diagnostics
- CHKDSK
- Renew DHCP
- Disabled AD Accounts
- Email Delivery Time
- Expired AD Accounts
- HKLM Registry Query (Integer)
- HKLM Registry Query (String)
- Locked AD Accounts
- Mailbox Size
- Get Public IP Address
- Software Inventory
- Startup Apps and Top Processes
- List Startup Applications
- List Top CPU-MEM Processes
- Check if User Access Control (UAC) is Enabled
- DNS Server
- File Folder Management
- Extract Compressed Files
- Copy Folder to New Location
- Count Files in Folder
- Enable - Disable USB Drives
- Compress File
- Create ZIP File
- Decompress File
- Delete File
- Get File Creation Date
- Get File Modification Date
- Move File
- Rename File
- File Search
- Compress Folder
- Decompress Folder
- Delete Folder
- Get Folder Creation Date
- Get Folder Modification Date
- Move Folder
- Rename Folder
- Get Mapped Drives
- Map Network Printer
- F-Secure
- Hyper-V
- Create Hyper-V Guest Snapshot
- Delete Hyper-V Guest Snapshot
- Disable Hyper-V Resource Meter
- Enable Hyper-V Resource Meter
- Get Hyper-V Host Information
- Get info on Hyper-V Guest VHDs
- Hyper-V Guest Snapshot Info
- Import and Start Hyper-V Guest
- New VHD Mount to Hyper-V Host
- Restart Hyper-V Guest
- Resume Hyper-V Guest VM
- Save and Stop Hyper-V Guest
- Start Hyper-V Guest VM
- Stop and Delete Hyper-V Guest
- Stop and Export Hyper-V Guest
- Stop Hyper-V Guest VM
- Suspend Hyper-V Guest VM
- Lync
- Maintenance
- Backup Windows Event Log
- Clean Windows Update Folder
- Clear Print Spool
- Device Maintenance
- Disk Cleanup
- Disk Defragmentation
- Flush DNS
- Delete Temporary Files
- Empty Recycle Bin
- Remove Cached Meta Data
- Trim Oldest Files from Folder
- Veeam Failed Jobs
- Veeam Job Monitor
- Veeam Sure Job Monitor
- Windows Desktop Regular Maintenance with User Prompt
- Windows Backup
- Office365
- Add Office 365 SendAs Permission
- Create Office 365 Distribution Group
- Create Office 365 Shared Mailbox
- Create Office 365 Shared Room
- Create Office 365 User
- Delete Office 365 Distribution Group
- Delete Office 365 Mailbox
- Delete Office 365 User
- Disable Office 365 Mailbox Forwarding
- Enable Office 365 Mailbox Forwarding
- Get Info on all Office 365 Mailboxes
- Get Info on all Office 365 Users
- Get Office 365 License Information
- Grant Office 365 Access to Mailbox
- Hide-Unhide Office 365 Mailbox
- Office 365 Distribution Add Member
- Office 365 Distribution Get Members
- Office 365 Distribution Remove User
- Office 365 Strong Password Setting
- Office 365 New User Onboarding
- Office 365 User Offboarding
- Remove Office 365 Access from Mailbox
- Remove Office 365 SendAs Permission
- Reset Office 365 User Password
- Restore Deleted Office 365 User
- Sytem Management
- Add Domain User to Local Group
- Central Management
- Cluster Groups PS
- Cluster Networks PS
- Cluster Net Interfaces PS
- Cluster Nodes PS
- Create Computer Restore Point
- Create Mail Enabled User
- Send Message to Logged on Users
- Log Off Current User
- Detailed Mailbox Information
- Enable - Disable AD User
- Enable - Disable UAC
- Install Available Mac Updates
- Install Recommended MAC Update
- List Available MAC Updates
- Run Program
- Reset AD User Password
- Set Power Plan
- SQL Maintenance and Diagnostic
- Sync Network Time
- Restart System
- Shutdown System
- Unlock AD User
- Windows License Status
- Troubleshoot
- Windows Server Management
- What is Automation Manager
- About Automation Manager
- Default Automation Policies
- Set up Automation Manager
- Modify an Automation Manager Policy
- Global Output Parameters
- Create New Automation Manager Policy
- Debug an Automation Manager Policy
- Deploying the Windows Management Framework Core Package
- Custom Services Based on Automation Manager Policies
- Running Automation Policies with Office 365 Automation Objects
- Running Peer-to-Peer Automation Manager Policies
- Input Parameters and Global Variables
- Automation Manager Training Videos
- Objects
- My Links
- Script Software Repository
- Services
- About Services
- Regular Expressions
- Disable services and service groupings
- APC
- AV Activity
- AV Definition
- Backup
- BackupExec
- Asigra Backup Service
- Backup Manager Events Service
- Backup Manager Status Service
- XiloCore Backup Service
- CA Replication Events Service
- CA Replication Scenario Service
- ShadowProtect Service
- ShadowProtect SPX
- Veeam Failed Jobs Service
- Veeam Job Monitor Service
- Veeam Sure Job Monitor Service
- How To Monitor Veeam Data Backup
- Windows Backup Service
- CCM
- CCM Analog Gateway Service
- CCM Analog Gateway FXO Port Service
- CCM Analog Gateway FXS Port Service
- CCM Annunciator Service
- CCM Call Activity Service
- CCM Call Mgr Status Service
- CCM Conf Activity Service
- CCM Conference Registration Service
- CCM CTI Activity Service
- CCM CTI Registration Service
- CCM Gateway Registration Service
- CCM Group Table (Cisco) Service
- CCM ISDN - Basic Rate Interface Service
- CCM ISDN - Primary Rate Interface Service
- CCM ISDN - T1 Trunks Service
- CCM Media Device Service
- CCM MGCP Gateway Service
- CCM MTP - Transcoder Service
- CCM Music on Hold Service
- CCM Performance Service
- CCM Phone Service
- CCM Phone Registration Service
- CCM Server Service
- CCM Table (Cisco) Service
- CCM VoiceMail Registration Service
- CCM Voicemail Device Service
- Cisco
- CPU
- CUCM
- Process ccm (Cisco) Service
- Process cef (Cisco) Service
- Process cmi (Cisco) Service
- CTIDevices (Cisco) Service
- Process CTIManager (Cisco) Service
- Process ipvmsd (Cisco) Service
- Process DHCPMonitor (Cisco) Service
- Process amc (Cisco) Service
- Process BPS (Cisco) Service
- Process capf (Cisco) Service
- Process carschlr (Cisco) Service
- Process ccmAgt (Cisco) Service
- Process CCMDirSync (Cisco) Service
- Process cdpAgt (Cisco) Service
- Process cdpd (Cisco) Service
- Process cdragent (Cisco) Service
- Process cdrrep (Cisco) Service
- Process certM (Cisco) Service
- Process CiscoDRFLocal (Cisco) Service
- Process CiscoDRFMaster (Cisco) Service
- Process CiscoLicenseMgr (Cisco) Service
- Process CiscoSyslogSub (Cisco) Service
- Process ctftp (Cisco) Service
- Process CTLProvider (Cisco) Service
- Process dblrpc (Cisco) Service
- Process hostagt (Cisco) Service
- Process LpmTool (Cisco) Service
- Process mib2agt (Cisco) Service
- Process RisDC (Cisco) Service
- Process rtmtreporter (Cisco) Service
- Process sappagt (Cisco) Service
- Process snmpdm (Cisco) Service
- Process TAPS (Cisco) Service
- Process tomcat (Cisco) Service
- Process tracecollection (Cisco) Service
- Custom Services
- Custom Monitoring Services
- Custom Monitoring Services
- Create AMP-based Custom Monitoring Services
- Apply Custom Monitoring Services
- Install and configure SNMP
- Create SNMP-based Custom Monitoring Services
- Create WMI-based Custom Monitoring Services
- Create an SNMP-based custom service using asset data
- Import Custom Monitoring Services from the NRC
- Dell iDRAC
- BIOS (Dell iDRAC) Service
- Chassis Intrusion (Dell iDRAC) Service
- CPU Status (Dell iDRAC) Service
- Memory Status (Dell iDRAC) Service
- Network Card (Dell iDRAC) Service
- Physical Drive (Dell iDRAC) Service
- Power Supply (Dell iDRAC) Service
- System Battery Status (Dell iDRAC) Service
- Temperature Probe (Dell iDRAC) Service
- Temperature Status (Dell iDRAC) Service
- EqualLogic
- Exchange
- Exchange 2003 Service
- Exchange 2007/2010 Service
- Exchange 2007/2010 Delivery Queue Service
- Exchange 2007 Store Size
- Exchange Database 2016
- Exchange Database 2013 Service
- Exchange Database Latency 2013 Service
- Exchange Database Store Mount Status
- Exchange Latency 2016
- Exchange Processing Time
- Exchange 2013 Delivery Queue Service
- Exchange Delivery Queue Service
- Fan Status
- Firewall
- Cisco Unity Express Mailbox Service
- Connections – Watchguard Service
- FW-Chk Point Service
- FW-Cisco Service
- Cisco - Connections Service
- FW-Fortigate Service
- Fortinet CPU Service
- Fortinet Disk Service
- Fortinet Memory Service
- Fortinet Sessions Service
- FW-Juniper Service
- FW-SonicWALL Service
- SonicWALL Connections Service
- SonicWALL CPU Service
- SonicWALL Memory Service
- FW-Watchguard Service
- FW-ZyWALL Service
- Juniper (ScreenOS) - Sessions Service
- Juniper Secure Access - Concurrent Users Service
- F-Secure
- Fujitsu
- Hyper-V
- IIS
- Intel vPro
- Logical Drives
- Lync
- Memory
- NetApp
- NetBotz
- Physical Drives
- Power Supply
- Printer
- Lexmark - Hopper Status Service
- Lexmark - Paper Jam Status Service
- Lexmark - Tray Status Service
- Printer Page Count (HP) Service
- Printer Conf Changes Service
- Printer Cover Status Service
- Printer Display Service
- Printer Page Count Service
- Paper Supply Level Service
- Printer Status Service
- Printer Toner Level Service
- RAID Status
- Server Temperature
- SharePoint
- SQL
- Sys
- Untangle
- AV Defender Behavioral Scan Events
- Active Directory Service
- Active Directory 2012 - DRA Service
- ADTRAN - Device Health Service
- Agent Status Service
- Application Compliance Service
- AV Defender Security Event
- AV Defender Status Service
- AV Status Service
- BES Message Status
- Citrix® Presentation Server Service
- Connectivity Service
- Connectivity (VMware)
- Datastore (VMware) Service
- DHCP Active Queue Length Service
- DHCP Server Service
- Disk Service (Local API, SNMP, WMI)
- Disk I/O Service
- DNS Service
- DNS Performance Counters Service
- Ethernet Errors Service
- File Size Service
- Folder Info service
- Frame Relay Service
- FTP Service
- Generic Integer (SNMP) Service
- Generic ODBC Service
- Generic String (SNMP) Service
- Generic (TCP) Service
- Guest Status (VMware) Service
- HKLM Registry Query (Integer)
- HKLM Registry Query (String)
- HTTP Service
- HTTPS Service
- IMAP Service
- Interface Health Service
- Intrusion Detection Service
- ISA 2000 Service
- ISA 2006 Service
- License Compliance Service
- Licensing Status (VMware) Service
- LocalIP Service
- Log Analysis (Appended) Service
- Log Analysis (Batch) Service
- Maintenance Mode (VMware) Service
- NIC Status (VMware) Service
- NNTP Service
- Oracle DB Query (Number)
- Oracle DB Query (REGEX)
- Patch Status Service
- POP Service
- Power Consumption (VMware) Service
- Probe Status Service
- Process Service (Local API, SNMP, WMI)
- RAID Controller Firmware (Dell) Service
- SCOM Computer Alerts Service
- SCOM Distributed Application Alerts Service
- Security Logs Service
- S.M.A.R.T. Status Service
- SMTP Service
- SMTP Queues Service
- SNMP Service
- Spare Drive (NetApp) Service
- SSH Service
- Telnet Service
- Terminal Server Service
- Traffic Service
- Uptime Service
- Veritas Service
- VNC Service
- CPU (NetApp) Service
- Windows applications and services log
- Windows Event Log Service
- Windows Service
- Windows Firewall Amp
- Windows Firewall Status
- Windows Firewall Status (XP, 2003)
- Windows License Status
- Windows Server Clock Drift Service
- Windows Server Cluster Groups
- Windows Server Cluster Network Interfaces
- Windows Terminal Server Service
- Windows UAC Settings Status
- Troubleshooting
- Further Reading
Restore a device system state
If a user's computer becomes unusable, you can perform a system state recovery. The system state recovery restores the operating system with its configuration.
To perform a system restore, you need to configure the backup profile to include the System State Backup.
The hardware you recover to must be the same type (model) as the source of the backup.
- Click Configuration > Backup Manager > MSP Backup > Dashboard.
- Click the name of the device and click Launch backup client.
- In the MAXBacup window, click Restore, then System state.
- Click the System state check box and click Restore.
MSP Backup restores the system from the cloud to the selected device. For information on restoring the system, see the MSP Backup documentation.