About self-healing

Self-healing is a pre-configured response and action to specific types of service failures. When a failure occurs, MSP N-central automatically restarts the service or executes a script configured by the administrator to try to resolve the issue. The system then verifies if the problem has been resolved and sends the appropriate notifications.

You cannot use self-healing on services that are in service groups or services monitored by the MSP N-central server.

Self-healing at the device level is only available under the following conditions:

  • The device where the service has been added is in Professional mode.
  • The operating system of the device is Microsoft Windows.
  • The device where the service has been added is being monitored by a Windows agent or probe.

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