> Services > CUCM > CTIDevices (Cisco) Service

CTIDevices (Cisco) Service

The CTIDevices (Cisco) service monitors the number of registered CTI devices connected to the CallManager.

For more information on Cisco Unified Communication Manager, see http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/

Service Type


Instances on a Device


Supported Systems/Applications

Cisco Unified Communications Manager Version 8.6, 9.0, 9.1, and 9.2

Device Class

Server - Windows

Monitored By


Scan Interval

30 minutes

ccmRegisteredCTIDevices Index

Enter the name of the CUCM. For a list of the ccmRegisteredCTIDevices attached to a CUCM server, query SNMP OID.

Status Detail

Object Descriptors

Numerical OID


Registered CTI Devices cuccmRegisteredCTIDevices Indicates the number of CTI devices that are registered and actively in communication with the local call manager.
Unregistered CTI Devices cuccmUnregisteredCTIDevices Indicates the number of CTI devices that are unregistered or have lost contact with the local call manager.
Rejected CTI Devices cuccmRejectedCTIDevices Indicates the number of CTI devices whose registration requests were rejected by the local call manager.