> Services > Exchange > Exchange 2007/2010 Service

Exchange 2007/2010 Service

The Exchange 2007/2010 service uses a Windows probe or Windows agent to monitor the performance of Microsoft Exchange Server 2007 and Microsoft Exchange Server 2010.

Service Type

Registry Query

Instances on a Device


Supported Systems/Applications

Microsoft® Exchange Server 2007 and Microsoft® Exchange Server 2010

Device Class

Server - Windows

Monitored By

Windows probe, Windows agent

Scan Interval

15 minutes

Status Details

Status Detail


RPC Averaged Latency

The RPC latency in milliseconds averaged for the past 1024 packets.

RPC Requests

The number of client requests that are currently being processed by the information store.

Local Delivery Rate

The rate at which messages are delivered locally.

Active Remote Delivery Queue Length

The number of items in the active remote delivery queues.

Retry Remote Delivery Queue Length

The number of items in retry in the remote delivery queues.

Messages Received/sec

The number of messages received by the SMTP server each second.

Messages Sent/sec

The number of messages sent by the SMTPSend connector each second.

Monitoring Microsoft Exchange Server 2007 with a Probe

To monitor the Exchange 2007/2010 service with a Windows probe, the "LOCAL SERVICE" account must have Read Permission for the following registry key:


To give the LOCAL SERVICE account Read permission for the specified registry key:

  1. On the computer running Exchange Service 2007/2010, go to the Windows menu and click Run.
  2. Type regedit, and click OK.
  3. Navigate to HKLM\System\CurrentControlSet\Control\SecurePipeServers\winreg.
  4. Right-click on winreg, and click Permissions.
  5. Click LOCAL SERVICE, and select the Allow Column check box.
  6. Click OK