> Services > Logical Drives > Logical Drive (Intel) Service

Logical Drive (Intel) Service

The Logical Drive (Intel) service monitors the status of the logical drive attached to a supported Intel® RAID controller.

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the MSP N-central Agent and the MSP N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.
Service Type SNMP
Instances on a Device 1
Monitored By Windows Probe
Scan Interval 60 minutes
Drive Identifier Type the SNMP identifier for the drive. You can find the identifier by querying the device with the SNMP OID.


Metric Name



Logical Drive State

The current state of the monitored logical drive is mapped as:

  • Normal= 3
  • Warning= 1,2
  • Failed= 0


  • 0: Offline
  • 1: Partially Degraded
  • 2: Degraded
  • 3: Optimal

Logical Drive Name

The name of the monitored logical drive.