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Physical Drive (Adaptec) Service

The Physical Drive (Adaptec) service monitors the Self-Monitoring, Analysis, and Reporting Technology ( S.M.A.R.T.) status of the specified physical drive.

You must have the Adaptec Storage Manager or IBM ServeRAID Manager installed. For a complete list of supported models, see:

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the MSP N-central Agent and the MSP N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.

Service Type


Instances on a Device


Supported Systems/Applications

Any device using an Adaptec HostRAID card or an IBM ServeRAID card

Device Class

Server - Generic and Server - Windows

Monitored By

Windows Probes

Scan Interval

5 minutes

Physical Drive Identifier

The SNMP index (unique identifier) of the monitored physical drive. You can obtain the index by querying the device with the . SNMP OID.


Metric Name



S.M.A.R.T. Status


An integer value that reports the S.M.A.R.T. status of the physical drive.

  • Normal: 2, 4
  • Warning: 1
  • Failed: 3, 5


  • 1: Unknown
  • 2: Unsupported
  • 3: Disable
  • 4: Okay
  • 5: Error Predicted

S.M.A.R.T. Status Description


Describes the status of the physical drive.

Physical Drive Description .

A text description of the physical drive.

Physical Drive Size


The storage capacity of the physical drive.