> Services > RAID Status > RAID Status (Adaptec) Service

RAID Status (Adaptec) Service

The RAID Status (Adaptec) service monitors the status of the specified Adaptec RAID controller.

You must install the Adaptec Storage Manager or IBM ServeRAID Manager. For a complete list of supported models, see: http://www.adaptec.com/en-US/products/asm/ or https://www-304.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-61707&brandind=5000008.

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the MSP N-central Agent and the MSP N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.

Service Type


Instances on a Device


Supported Systems/Applications

Any device using an Adaptec HostRAID card or an IBM ServeRAID card

Device Class

Server - Generic and Server - Windows

Monitored By

Windows Probes

Scan Interval

5 minutes

RAID Controller SNMP Identifier

Used to specify the SNMP identifier for the RAID controller.

You can find the identifier by querying the device with the SNMP OID.


Metric Name



RAID Controller Status

The “RAID Controller Status? scandetail is mapped as:

  • Normal: 3
  • Warning: 4
  • Failed: 1,2,5


  • 1: Unknown
  • 2: Other
  • 3: Okay
  • 4: Warning
  • 5: Failure
RAID Controller Status Description

Describes the status of the RAID Controller as one of:

  • Unknown
  • Other
  • Okay
  • Warning
  • Failure
Battery Status

The “Battery Status? scandetail is mapped as:

  • Normal: 3,5
  • Warning: 1,2,4,7,8,9,10
  • Failed: 6


  • 1: Unknown
  • 2: Other
  • 3: Applicable
  • 4: Not Installed
  • 5: Okay
  • 6: Failed
  • 7: Charging
  • 8: Discharging
  • 9: In Maintenance Mode
  • 10: Charging Disabled
Battery Status Description

Describes the status of the battery for the RAID controller as one of:

  • Unknown
  • Other
  • Applicable
  • Not Installed
  • Okay
  • Failed
  • Charging
  • Discharging
  • In Maintenance Mode
  • Charging Disabled
Model Indicates the model (descriptive name) of the RAID controller.
Serial Number Indicates the serial number of the RAID controller.
Firmware Version Indicates the version of the RAID controller firmware.