Create a user

A user is a person who uses MSP N-central to monitor, manage, and support their customer environments. You need to create a user so that they can log in and perform their day-to-day work.

Every user requires a Role and Access Group. Before adding users, you should create Roles and Access Groups first.

  1. Click Administration > User Management > Users.
  2. Click Create User.
  3. Enter the user information and password.
  4. Click the Role tab and click Assign Roles.
  5. Select one or more Roles and click Assign.
  6. A user can have more than one Role.

  7. Click the Access Groups tab and click Assign Access Groups.
  8. In the Assign Access Groups dialog box, select one or more Access Groups and click Assign.
  9. Click the User Details tab and complete the login information, user information, notification method, default reports and RSS notifications.
  10. Click Save.

The new user appears on the Users list. If you assigned a Role and an Access Group, a triangle appears next to the user name. Click it to expand the user information and view the assigned Role(s) and Access Group(s).