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Access Recovery

You can recover and reset your Report Manager Administrator user name or password through the Windows Start menu.

Note: If you have upgraded from N-compass to Report Manager, your administrative user name remains: ncompassadmin@n-able.com. Otherwise, your administrative user name will be reportsadmin@n-able.com

To recover or reset the administrator user name and password

1. Click Start > All Programs > N-able Technologies > Report Manager > Access Recovery.

The Report Manager Access Recovery screen appears.

2. If required, specify a new Report Manager Administrative User.
3. Specify a Password.
4. Click OK.

Your Report Manager Administrator credentials are updated.

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This help was posted Wednesday, April 20, 2016.

For further product information and training, visit the N-able Resource Center.

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